Privacy policy - Lumbye IT

Processing of personal data

Key concepts

A personal data is any information that can directly or indirectly be linked to a living natural person. Examples of personal data include name, address, phone number, and email address. Under certain circumstances, information such as IP addresses and your user behavior when using our services may also constitute personal data.

Processing of personal data means any handling of personal data, such as collection, registration, organization, and storage.

Data controller is the entity that alone or together with others determines the purposes and means of the processing of personal data and is ultimately responsible for ensuring that the processing complies with applicable data protection legislation.

Introduction

We care about your privacy and always strive for a high level of data protection. This privacy policy explains and clarifies how we, as data controllers, collect and use personal data and how it is handled on this website in accordance with applicable laws and regulations such as (EU) 2016/279, the General Data Protection Regulation (GDPR).

What information do we collect about you?

We collect information about you when you submit a form and also when you use our services. To help you better understand how we process your information, we describe below how we handle both the personal data you provide to us and the data we collect when you use our services.

Information you provide to us

When you fill out a form, the information you enter into the form fields is collected.

Information we collect about you

When you use our services/websites, we store information about your usage. The stored information can be divided into different categories:

Technical information/device information – Through logs we record technical information about the device and connection you use when browsing our websites/services. This technical information includes browser, operating system, IP address, cookies, and tokens.
Geographical information – When you use our websites/services, we calculate your geographical position. If you have enabled location services on your device, we continuously collect information about your geographical location.

What is the information used for?

We process your personal data in accordance with applicable legislation. All data is used and processed to provide, fulfill commitments, carry out, and improve our services to you as a customer/visitor.

How long do we store your personal data?

We store your data for as long as necessary for the purpose of the processing. We retain your data as long as it is required to fulfill our obligations to you and as long as required by statutory retention periods.

Who may we share your information with?

Your personal data is processed by Lumbye IT-Service ApS, its subsidiaries [*2], and Lumbye IT-Service ApS’s data processors. Otherwise, we do not disclose personal data to other companies or authorities unless required to comply with Lumbye IT-Service ApS’s legal obligations, regulations, or governmental decisions, or to protect our rights or the rights of third parties.

We never transfer, sell, or exchange your personal data for marketing purposes to third parties outside Lumbye IT-Service ApS.

Transfer of personal data to third countries?

Lumbye IT-Service ApS does not transfer your personal data to countries outside the EU/EEA unless this has been specifically stated when you provide your personal data to us.

How is your data protected?

Lumbye IT-Service ApS and its data processors protect your personal data through technical and organizational security measures. To prevent unauthorized access and ensure data accuracy, we use encryption when sensitive data, such as [describe data], is processed.

Where do we process your personal data?

We always strive to process your data within the EU/EEA. If we transfer your personal data to a third country, i.e., a country outside the EU/EEA, we will take all reasonable legal, technical, and organizational measures to ensure that your data is handled securely and with an adequate level of protection comparable to that provided within the EU/EEA.

Cookies

Lumbye IT-Service ApS uses cookies on its websites and in its services. Cookies are small text files from our web server that are stored on the visitor’s computer. Cookies are used to collect statistics about our users and to personalize parts of the site and our products and services. In addition, cookies are used to manage our advertisements. [*4] If you want to avoid cookies from us and our partners, you can delete them or choose not to allow cookies in your browser. This is done in your browser settings. Please note that your personal settings on our websites will then be lost. You are also reminded that changed browser settings may affect functionality and certain content in our digital services.

What rights do you have as a data subject?

You have the right at any time to request information about which personal data we process about you.

If your data is incorrect, incomplete, or irrelevant, you may request that it be corrected.
You have the right to request restriction of our processing of your personal data.
You have the right to request that we delete your personal data. We may refuse your request if there are legal obligations preventing us from immediately deleting certain personal data. These obligations arise from accounting and tax legislation, banking and anti-money laundering legislation. The same applies if the processing is necessary for us to establish, exercise, or defend legal claims. If we are unable to comply with a deletion request, we will instead restrict the personal data so it cannot be used for purposes other than those preventing deletion.
You always have the right to object to certain types of processing, such as direct marketing, and to any processing based on a balancing of interests.
If our right to process your personal data is based on your consent or on the performance of a contract with you, you have the right to request that the data you have provided to us be transferred to another data controller (data portability).
If you have given consent to certain processing, you have the right to withdraw your consent at any time. If you withdraw your consent, processing based on that consent will cease, unless Lumbye IT-Service ApS determines that there is another legal basis for the processing.

To exercise your rights as described above, please contact us at: info@lumbye-it.dk

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Data Protection Authority), which is the supervisory authority for the processing of personal data.

Changes to the privacy policy

Lumbye IT-Service ApS continuously makes changes to this Privacy Policy. A new version becomes effective when it is made available on the website. If significant changes are made that require your consent, we will notify you.

Contact us

Please do not hesitate to contact us if you have any questions about our processing of your personal data or this Privacy Policy. You can contact us here: info@lumbye-it.dk